American Associates
PM company in Tempe, AZ
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 190 public reviewers say about American Associates
We read all 190 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 7% property owners · ~14 · 4.6 stars
- 54% tenants · ~103 · 3.3 stars
- 20% unattributed · 37 · 4.5 stars
- 16% rating only · 31 · 3.2 stars
- 3% excluded · 5 · 5.0 stars
Property owners
~14 reviewsEstimated
Property owners praise
- Communication & responsiveness· 64%
- Friendly, helpful staff· 50%
- Professionalism· 29%
Property owners complain about
- Unprofessional conduct14%
Tenants
~103 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 56%
- Communication & responsiveness· 26%
- Fast maintenance turnaround· 13%
Tenants complain about
- Unprofessional conduct23%
- Maintenance turnaround19%
- Communication breakdowns15%
Summary
190 reviews of American Associates
Of the 190 public reviews we read, 159 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for American Associates
Property owners (in 14 reviews) rate the experience with American Associates 4.6 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about professionalism (14% of property owner reviews).
Summary of Tenant Reviews for American Associates
Tenants (103 reviews) rate American Associates 3.3 out of 5; they most often praise staff friendliness and complain about professionalism (23% of tenant reviews).
37 reviews don't say who wrote them. 31 are star ratings with no text. 2 written by agents, vendors or partners and 3 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service areas
Customer Reviews & Ratings
Based on 190 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does American Associates correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.