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Bay Property Management Group Austin

Austin, TX, Smithville, TX, West Point, TX, Buda, TX, 
4.6Google · 548 reviews
4.3est.Property owner rating
See the review analysis ↓

Unknown property management services with 0 years of experience.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 548 public reviewers say about Bay Property Management Group Austin

We read all 548 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.6headline rating · 548 reviews
WHO WROTE THEM
  • 13% property owners · ~72 · 4.3 stars
  • 63% tenants · ~343 · 4.7 stars
  • 17% unattributed · 96 · 5.0 stars
  • 3% rating only · 17 · 3.6 stars
  • 4% excluded · 20 · 4.6 stars

Property owners

~72 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 68%
  • Friendly, helpful staff· 63%
  • Professionalism· 29%

Property owners complain about

  • Maintenance markups & surprise fees13%
  • Communication breakdowns10%
  • Maintenance turnaround8%

Tenants

~343 reviews

Estimated

↑ 0.3 in 12 mo

Tenants praise

  • Fast maintenance turnaround· 44%
  • Friendly, helpful staff· 43%
  • Communication & responsiveness· 26%

Tenants complain about

  • Communication breakdowns4%
  • Deposit deductions at move-out4%
  • Unprofessional conduct3%

Summary

548 reviews of Bay Property Management Group Austin

Of the 548 public reviews we read, 531 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Bay Property Management Group Austin

Property owners (in 72 reviews) rate the experience with Bay Property Management Group Austin 4.3 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about fees markups (13% of property owner reviews).

Summary of Tenant Reviews for Bay Property Management Group Austin

Tenants (343 reviews) rate Bay Property Management Group Austin 4.7 out of 5; they most often praise maintenance turnaround and complain about communication (4% of tenant reviews).

96 reviews don't say who wrote them. 17 are star ratings with no text. 15 written by agents, vendors or partners and 5 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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VERIFIED PERFORMANCE REPORT

How Bay Property Management Group Austin compares with verified Austin property managers

Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

Metric

Bay Property Management Group Austin

No verified record

Verified PMs · Austin (3)

Verified client surveys · certified metrics

Phone picked up (not voicemail)
Bay Property Management Group AustinNo verified data
Verified PMs · Austin (3)44%3 of 3 · 18 property owner responses
Median repair time
Bay Property Management Group AustinNo verified data
Verified PMs · Austin (3)6.0 days3 of 3 certified
Occupancy rate
Bay Property Management Group AustinNo verified data
Verified PMs · Austin (3)93.5%2 of 3 certified
Median days on market
Bay Property Management Group AustinNo verified data
Verified PMs · Austin (3)21.0 days1 of 3 certified
Property owner satisfaction
Bay Property Management Group AustinNo verified data
Verified PMs · Austin (3)61% of property owners satisfied3 of 3 · 18 property owner responses

Verified values are live where the manager’s software is synced, otherwise as certified.

Verified data as of Oct 13, 2026

Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

Find a verified property manager →See how verification works →

VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

Top-ranked verified property managers serving Bay Property Management Group Austin's markets

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.6

Based on 548 reviews

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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Bay Property Management Group Austin correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.