Butler Property Company
PM company in Richardson, TX
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 316 public reviewers say about Butler Property Company
We read all 316 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 9% property owners · ~30 · 4.4 stars
- 50% tenants · ~157 · 3.5 stars
- 24% unattributed · 76 · 4.7 stars
- 12% rating only · 37 · 3.3 stars
- 5% excluded · 16 · 4.2 stars
Property owners
~30 reviewsEstimated
Property owners praise
- Communication & responsiveness· 53%
- Friendly, helpful staff· 47%
- Professionalism· 37%
Property owners complain about
- Communication breakdowns10%
- Unprofessional conduct10%
- Maintenance markups & surprise fees7%
Tenants
~157 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 35%
- Fast maintenance turnaround· 29%
- Communication & responsiveness· 22%
Tenants complain about
- Property condition at move-in17%
- Unprofessional conduct17%
- Maintenance turnaround13%
Summary
316 reviews of Butler Property Company
Of the 316 public reviews we read, 278 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Butler Property Company
Property owners (in 30 reviews) rate the experience with Butler Property Company 4.4 out of 5; with communication and staff friendliness being highlighted strengths and most often complain about communication (10% of property owner reviews).
Summary of Tenant Reviews for Butler Property Company
Tenants (157 reviews) rate Butler Property Company 3.5 out of 5, down 0.4 over 24 months; they most often praise staff friendliness and complain about property condition (17% of tenant reviews).
76 reviews don't say who wrote them. 37 are star ratings with no text. 10 written by agents, vendors or partners and 6 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 316 reviews
Based on 62 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Butler Property Company correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.