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Crosstown Properties

Austin, TX, West Point, TX, Buda, TX, Cedar Park, TX, 
4.5Google · 101 reviews
4.9est.Property owner rating
See the review analysis ↓

Unknown property management services with 0 years of experience.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 101 public reviewers say about Crosstown Properties

We read all 101 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.5headline rating · 101 reviews
WHO WROTE THEM
  • 49% property owners · ~50 · 4.9 stars
  • 29% tenants · ~29 · 4.0 stars
  • 9% unattributed · 9 · 4.6 stars
  • 6% rating only · 6 · 3.7 stars
  • 7% excluded · 7 · 4.6 stars

Property owners

~50 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 56%
  • Fast maintenance turnaround· 44%
  • Professionalism· 44%

Property owners complain about

    Tenants

    ~29 reviews

    Estimated

    Stable

    Tenants praise

    • Fast maintenance turnaround· 52%
    • Communication & responsiveness· 48%
    • Professionalism· 31%

    Tenants complain about

    • Unprofessional conduct24%
    • Communication breakdowns14%
    • Application process problems7%

    Summary

    101 reviews of Crosstown Properties

    Of the 101 public reviews we read, 94 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Crosstown Properties

    Property owners (in 50 reviews) rate the experience with Crosstown Properties 4.9 out of 5; with communication and maintenance turnaround being highlighted strengths.

    Summary of Tenant Reviews for Crosstown Properties

    Tenants (29 reviews) rate Crosstown Properties 4.0 out of 5; they most often praise maintenance turnaround and complain about professionalism (24% of tenant reviews).

    9 reviews don't say who wrote them. 6 are star ratings with no text. 6 written by agents, vendors or partners and 1 off-topic review are excluded.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    VERIFIED PERFORMANCE REPORT

    How Crosstown Properties compares with verified Austin property managers

    Verified property managers sync their management software and let PropertyManagement.com survey their clients directly. Unverified property managers have no verified record, so they can only be estimated from public reviews.

    Metric

    Crosstown Properties

    No verified record

    Verified PMs · Austin (3)

    Verified client surveys · certified metrics

    Phone picked up (not voicemail)
    Crosstown PropertiesNo verified data
    Verified PMs · Austin (3)44%3 of 3 · 18 property owner responses
    Median repair time
    Crosstown PropertiesNo verified data
    Verified PMs · Austin (3)6.0 days3 of 3 certified
    Occupancy rate
    Crosstown PropertiesNo verified data
    Verified PMs · Austin (3)93.5%2 of 3 certified
    Median days on market
    Crosstown PropertiesNo verified data
    Verified PMs · Austin (3)21.0 days1 of 3 certified
    Property owner satisfaction
    Crosstown PropertiesNo verified data
    Verified PMs · Austin (3)61% of property owners satisfied3 of 3 · 18 property owner responses

    Verified values are live where the manager’s software is synced, otherwise as certified.

    Verified data as of Oct 13, 2026

    Like a vehicle history report for your property manager: the verified record is the one they can’t edit.

    Find a verified property manager →See how verification works →

    VERIFIED · RANKED ON PERFORMANCE, NOT REVIEWS

    Top-ranked verified property managers serving Crosstown Properties's markets

    All 3 verified PMs serving this area →

    Ranked for your address

    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.5

    Based on 101 reviews

    Are you Crosstown Properties?

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    How PropertyManagement.com rates property managers

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Crosstown Properties correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.