Durante & Rich Real Estate
PM company in Johnsburg, IL
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 103 public reviewers say about Durante & Rich Real Estate
We read all 103 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 17% property owners · ~18 · 4.7 stars
- 38% tenants · ~39 · 2.7 stars
- 17% unattributed · 17 · 3.8 stars
- 23% rating only · 24 · 4.0 stars
- 5% excluded · 5 · 5.0 stars
Property owners
~18 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 61%
- Communication & responsiveness· 44%
- Professionalism· 44%
Property owners complain about
- Tenant screening problems6%
- Maintenance turnaround6%
- Unprofessional conduct6%
Tenants
~39 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 31%
- Communication & responsiveness· 21%
- Professionalism· 10%
Tenants complain about
- Unprofessional conduct33%
- Communication breakdowns28%
- Deposit deductions at move-out21%
Summary
103 reviews of Durante & Rich Real Estate
Of the 103 public reviews we read, 79 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Durante & Rich Real Estate
Property owners (in 18 reviews) rate the experience with Durante & Rich Real Estate 4.7 out of 5; with staff friendliness and communication being highlighted strengths and most often complain about tenant screening (6% of property owner reviews).
Summary of Tenant Reviews for Durante & Rich Real Estate
Tenants (39 reviews) rate Durante & Rich Real Estate 2.7 out of 5; they most often praise staff friendliness and complain about professionalism (33% of tenant reviews).
17 reviews don't say who wrote them. 24 are star ratings with no text. 3 written by agents, vendors or partners and 2 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 103 reviews
Based on 65 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
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