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Helios Property Management

100+Doors managed
4Years in business
4.2Google · 53 reviews
5.0est.Property owner rating
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PM company in Phoenix, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 53 public reviewers say about Helios Property Management

We read all 53 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.2headline rating · 53 reviews
WHO WROTE THEM
  • 19% property owners · ~10 · 5.0 stars
  • 49% tenants · ~26 · 3.8 stars
  • 19% unattributed · 10 · 5.0 stars
  • 13% rating only · 7 · 3.6 stars

Property owners

~10 reviews

Estimated

Stable

Property owners praise

  • Communication & responsiveness· 70%
  • Friendly, helpful staff· 50%
  • Tenant screening· 20%

Property owners complain about

    Tenants

    ~26 reviews

    Estimated

    ↑ 0.9 in 24 mo

    Tenants praise

    • Communication & responsiveness· 38%
    • Friendly, helpful staff· 38%
    • Fast maintenance turnaround· 31%

    Tenants complain about

    • Application process problems12%
    • Deposit deductions at move-out12%
    • Communication breakdowns12%

    Summary

    53 reviews of Helios Property Management

    Of the 53 public reviews we read, 46 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Helios Property Management

    Property owners (in 10 reviews) rate the experience with Helios Property Management 5.0 out of 5; with communication and staff friendliness being highlighted strengths.

    Summary of Tenant Reviews for Helios Property Management

    Tenants (26 reviews) rate Helios Property Management 3.8 out of 5; they most often praise communication and complain about application process (12% of tenant reviews).

    10 reviews don't say who wrote them. 7 are star ratings with no text.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

    Service areas

    Phoenix, AZMaricopa, AZMesa, AZScottsdale, AZParadise Valley, AZTempe, AZGlendale, AZAvondale, AZEl Mirage, AZLitchfield Park, AZPeoria, AZSun City, AZTolleson, AZWaddell, AZYoungtown, AZSurprise, AZSun City West, AZGoodyear, AZ

    Customer Reviews & Ratings

    Google
    4.2

    Based on 53 reviews

    Better Business Bureau
    NR

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    How PropertyManagement.com rates property managers

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Helios Property Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.