Kass Management Services, Inc.
Unknown property management services with 0 years of experience.
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 601 public reviewers say about Kass Management Services, Inc.
We read all 601 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 5% property owners · ~28 · 3.4 stars
- 60% tenants · ~364 · 1.6 stars
- 8% unattributed · 46 · 3.5 stars
- 26% rating only · 156 · 3.2 stars
- 1% excluded · 7 · 3.9 stars
Property owners
~28 reviewsEstimated
Property owners praise
- Professionalism· 25%
- Friendly, helpful staff· 25%
- Fast maintenance turnaround· 21%
Property owners complain about
- Communication breakdowns36%
- Unprofessional conduct32%
- Maintenance markups & surprise fees14%
Tenants
~364 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 10%
- Communication & responsiveness· 5%
- Smooth application process· 4%
Tenants complain about
- Unprofessional conduct46%
- Communication breakdowns37%
- Hard to reach a person21%
Summary
601 reviews of Kass Management Services, Inc.
Of the 601 public reviews we read, 444 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Kass Management Services, Inc.
Property owners (in 28 reviews) rate the experience with Kass Management Services, Inc. 3.4 out of 5; with professionalism and staff friendliness being highlighted strengths and most often complain about communication (36% of property owner reviews).
Summary of Tenant Reviews for Kass Management Services, Inc.
Tenants (364 reviews) rate Kass Management Services, Inc. 1.6 out of 5; they most often praise staff friendliness and complain about professionalism (46% of tenant reviews).
46 reviews don't say who wrote them. 156 are star ratings with no text. 1 written by agents, vendors or partners and 6 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 602 reviews
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The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
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Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Kass Management Services, Inc. correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.