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Keyrenter Premier Property Management

200+Doors managed
10Years in business
4.4Google · 145 reviews
4.7est.Property owner rating
See the review analysis ↓

PM company in Scottsdale, AZ

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 145 public reviewers say about Keyrenter Premier Property Management

We read all 145 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.4headline rating · 145 reviews
WHO WROTE THEM
  • 34% property owners · ~49 · 4.7 stars
  • 24% tenants · ~35 · 3.3 stars
  • 17% unattributed · 25 · 5.0 stars
  • 17% rating only · 24 · 4.6 stars
  • 8% excluded · 12 · 5.0 stars

Property owners

~49 reviews

Estimated

↓ 0.6 in 24 mo

Property owners praise

  • Communication & responsiveness· 59%
  • Friendly, helpful staff· 43%
  • Professionalism· 37%

Property owners complain about

  • Maintenance markups & surprise fees6%
  • Unprofessional conduct6%

Tenants

~35 reviews

Estimated

↓ 1.2 in 24 mo

Tenants praise

  • Friendly, helpful staff· 40%
  • Communication & responsiveness· 26%
  • Fast maintenance turnaround· 14%

Tenants complain about

  • Maintenance turnaround23%
  • Unprofessional conduct23%
  • Communication breakdowns17%

Summary

145 reviews of Keyrenter Premier Property Management

Of the 145 public reviews we read, 121 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Keyrenter Premier Property Management

Property owners (in 49 reviews) rate the experience with Keyrenter Premier Property Management 4.7 out of 5, down 0.6 over 24 months; with communication and staff friendliness being highlighted strengths and most often complain about fees markups (6% of property owner reviews).

Summary of Tenant Reviews for Keyrenter Premier Property Management

Tenants (35 reviews) rate Keyrenter Premier Property Management 3.3 out of 5, down 1.2 over 24 months; they most often praise staff friendliness and complain about maintenance turnaround (23% of tenant reviews).

25 reviews don't say who wrote them. 24 are star ratings with no text. 10 written by agents, vendors or partners and 2 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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Service areas

Phoenix, AZScottsdale, AZMesa, AZGilbert, AZParadise Valley, AZRio Verde, AZFort Mcdowell, AZFountain Hills, AZTempe, AZApache Junction, AZGlendale, AZCave Creek, AZ

Customer Reviews & Ratings

Google
4.4

Based on 145 reviews

Better Business Bureau
A+

BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

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No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Keyrenter Premier Property Management correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.