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Northpoint Property Management

Round Rock, TX, West Point, TX, Austin, TX, Taylor, TX, 
200+Doors managed
19Years in business
4.6Google · 155 reviews
4.5est.Property owner rating
See the review analysis ↓

PM company in Round Rock, TX

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 155 public reviewers say about Northpoint Property Management

We read all 155 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.6headline rating · 155 reviews
WHO WROTE THEM
  • 37% property owners · ~57 · 4.5 stars
  • 35% tenants · ~54 · 4.6 stars
  • 17% unattributed · 26 · 4.7 stars
  • 2% rating only · 4 · 3.3 stars
  • 9% excluded · 14 · 5.0 stars

Property owners

~57 reviews

Estimated

↓ 0.9 in 24 mo

Property owners praise

  • Communication & responsiveness· 63%
  • Friendly, helpful staff· 46%
  • Professionalism· 33%

Property owners complain about

  • Unprofessional conduct9%

Tenants

~54 reviews

Estimated

Stable

Tenants praise

  • Communication & responsiveness· 56%
  • Friendly, helpful staff· 48%
  • Smooth application process· 24%

Tenants complain about

    Summary

    155 reviews of Northpoint Property Management

    Of the 155 public reviews we read, 151 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

    Summary of Property Owner Reviews for Northpoint Property Management

    Property owners (in 57 reviews) rate the experience with Northpoint Property Management 4.5 out of 5, down 0.9 over 24 months; with communication and staff friendliness being highlighted strengths and most often complain about professionalism (9% of property owner reviews).

    Summary of Tenant Reviews for Northpoint Property Management

    Tenants (54 reviews) rate Northpoint Property Management 4.6 out of 5; they most often praise communication.

    26 reviews don't say who wrote them. 4 are star ratings with no text. 4 written by agents, vendors or partners and 10 off-topic reviews are excluded.

    Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

    Report a problem with this estimate

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    Service area map

    Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

    Customer Reviews & Ratings

    Google
    4.6

    Based on 155 reviews

    Better Business Bureau
    A+

    BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.

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    What does “Listed, not rated” mean?

    The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

    Can a property manager pay to appear on this page?

    No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

    Why are public reviews split into property owners and tenants?

    Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

    How does Northpoint Property Management correct or replace this estimate?

    By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

    How do I report a problem with this estimate?

    Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.