OmniKey Realty
PM company in Plano, TX
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 1,859 public reviewers say about OmniKey Realty
We read all 1,859 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Oct 1, 2026
- 5% property owners · ~86 · 3.9 stars
- 53% tenants · ~994 · 3.8 stars
- 25% unattributed · 462 · 4.9 stars
- 11% rating only · 203 · 3.9 stars
- 6% excluded · 114 · 4.6 stars
Property owners
~86 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 43%
- Professionalism· 28%
- Communication & responsiveness· 28%
Property owners complain about
- Communication breakdowns16%
- Unprofessional conduct13%
- Maintenance markups & surprise fees9%
Tenants
~994 reviewsEstimated
Tenants praise
- Friendly, helpful staff· 44%
- Fast maintenance turnaround· 20%
- Communication & responsiveness· 10%
Tenants complain about
- Unprofessional conduct16%
- Communication breakdowns12%
- Maintenance turnaround10%
Summary
1,859 reviews of OmniKey Realty
Of the 1,859 public reviews we read, 1,651 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for OmniKey Realty
Property owners (in 86 reviews) rate the experience with OmniKey Realty 3.9 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about communication (16% of property owner reviews).
Summary of Tenant Reviews for OmniKey Realty
Tenants (994 reviews) rate OmniKey Realty 3.8 out of 5; they most often praise staff friendliness and complain about professionalism (16% of tenant reviews).
462 reviews don't say who wrote them. 203 are star ratings with no text. 22 written by agents, vendors or partners and 92 off-topic reviews are excluded.
Estimated from public reviews as of Oct 1, 2026. Not a TrueMatch score.
Service area map
Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap
Customer Reviews & Ratings
Based on 1800+ reviews
Based on 159 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does OmniKey Realty correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.