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4.3Google · 2959 reviews
4.0est.Property owner rating
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Unknown property management services with 0 years of experience.

PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS

What 2,960 public reviewers say about Westward360

We read all 2,960 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.

Estimated · public reviews · as of Sep 30, 2026

4.3headline rating · 2,959 reviews
WHO WROTE THEM
  • 14% property owners · ~424 · 4.0 stars
  • 36% tenants · ~1,078 · 3.9 stars
  • 33% unattributed · 968 · 4.9 stars
  • 12% rating only · 356 · 4.4 stars
  • 5% excluded · 134 · 4.8 stars

Property owners

~424 reviews

Estimated

↓ 1.0 in 12 mo

Property owners praise

  • Communication & responsiveness· 58%
  • Friendly, helpful staff· 57%
  • Professionalism· 25%

Property owners complain about

  • Communication breakdowns18%
  • Unprofessional conduct15%
  • Hard to reach a person12%

Tenants

~1,078 reviews

Estimated

↓ 0.8 in 12 mo

Tenants praise

  • Friendly, helpful staff· 50%
  • Communication & responsiveness· 33%
  • Fast maintenance turnaround· 15%

Tenants complain about

  • Communication breakdowns16%
  • Unprofessional conduct13%
  • Maintenance turnaround10%

Summary

2,960 reviews of Westward360

Of the 2,960 public reviews we read, 2,603 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.

Summary of Property Owner Reviews for Westward360

Property owners (in 424 reviews) rate the experience with Westward360 4.0 out of 5, down 1.0 over 12 months; with communication and staff friendliness being highlighted strengths and most often complain about communication (18% of property owner reviews).

Summary of Tenant Reviews for Westward360

Tenants (1,078 reviews) rate Westward360 3.9 out of 5, down 0.8 over 12 months; they most often praise staff friendliness and complain about communication (16% of tenant reviews).

968 reviews don't say who wrote them. 356 are star ratings with no text. 58 written by agents, vendors or partners and 76 off-topic reviews are excluded.

Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.

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Service area map

Area: smoothed merge of ~5 mi buffers (≈2 mi gap close). Dots: each ZIP centroid (darker = primary). Illustrative only. © Mapbox © OpenStreetMap

Customer Reviews & Ratings

Google
4.3

Based on 2900+ reviews

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What does “Listed, not rated” mean?

The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.

Can a property manager pay to appear on this page?

No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.

Why are public reviews split into property owners and tenants?

Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.

How does Westward360 correct or replace this estimate?

By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.

How do I report a problem with this estimate?

Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.