Zen Rent Property Management
PM company in Mesa, AZ
PERFORMANCE SNAPSHOT · ESTIMATED · PUBLIC REVIEWS
What 166 public reviewers say about Zen Rent Property Management
We read all 166 public Google reviews to estimate what property owners praise and complain about — and what tenants say about the same company.
Estimated · public reviews · as of Sep 30, 2026
- 19% property owners · ~31 · 4.3 stars
- 38% tenants · ~64 · 2.6 stars
- 16% unattributed · 26 · 4.7 stars
- 21% rating only · 35 · 4.1 stars
- 6% excluded · 10 · 3.6 stars
Property owners
~31 reviewsEstimated
Property owners praise
- Friendly, helpful staff· 45%
- Professionalism· 35%
- Communication & responsiveness· 32%
Property owners complain about
- Unprofessional conduct13%
- Communication breakdowns10%
- Maintenance markups & surprise fees6%
Tenants
~64 reviewsEstimated
Tenants praise
- Communication & responsiveness· 20%
- Friendly, helpful staff· 20%
- Fast maintenance turnaround· 9%
Tenants complain about
- Communication breakdowns38%
- Hard to reach a person25%
- Unprofessional conduct19%
Summary
166 reviews of Zen Rent Property Management
Of the 166 public reviews we read, 131 had text we could classify. Star-only ratings and spam or off-topic reviews are counted in the strip above but not in this summary.
Summary of Property Owner Reviews for Zen Rent Property Management
Property owners (in 31 reviews) rate the experience with Zen Rent Property Management 4.3 out of 5; with staff friendliness and professionalism being highlighted strengths and most often complain about professionalism (13% of property owner reviews).
Summary of Tenant Reviews for Zen Rent Property Management
Tenants (64 reviews) rate Zen Rent Property Management 2.6 out of 5, down 0.6 over 24 months; they most often praise communication and complain about communication (38% of tenant reviews).
26 reviews don't say who wrote them. 35 are star ratings with no text. 4 written by agents, vendors or partners and 6 off-topic reviews are excluded.
Estimated from public reviews as of Sep 30, 2026. Not a TrueMatch score.
Service areas
Customer Reviews & Ratings
Based on 166 reviews
Based on 32 reviews
BBB and Yelp ratings are influenced by ads or paid accreditation. They are shown for transparency but don’t affect a TrueMatch™ score.
Are you Zen Rent Property Management?
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A property manager claims its profile, connects its management software through a read-only sync, and runs property owner surveys through PropertyManagement.com. Certifications and the verified badge come from that data, and no fee can change any of it.
What does “Listed, not rated” mean?
The company appears in our directory but has not verified, so it has no TrueMatch™ score. Anything shown about its reviews is an estimate built from public Google reviews, not a rating from PropertyManagement.com.
Can a property manager pay to appear on this page?
No. Companies cannot pay to be listed, to change their estimate or score, or to have the estimate removed. The only way to replace the estimate is to get verified.
Why are public reviews split into property owners and tenants?
Property owners and tenants want different things from a property manager. A single average hides what matters to an owner, so we estimate who wrote each review and summarize each group separately.
How does Zen Rent Property Management correct or replace this estimate?
By claiming this profile and getting verified. Once verified, the estimate is replaced with verified performance data and property owner survey results.
How do I report a problem with this estimate?
Use the “Report a problem with this estimate” link under the review snapshot, or email support@propertymanagement.com with the company name and what looks wrong.